We have a dedicated and experienced claims department at our client’s service.
What you need to do in the event of a claim ?
As part of the general requirements in the event of an accident loss or injury which may lead to a possible claim, the following steps have to be followed.
Do’s
Please note that immediate notification of a potential or actual claim to your insurers is very critical. Insurers could deny liability if they can prove that delay has resulted in prejudicing their rights in any way.
- Notify immediately as required the relevant authorities e.g. Police, Port Authorities, Fire Department etc
- Notify us or insurers of the incident immediately.
- Take all reasonable action to minimize the loss.
- Preserve all recovery rights by holding the parties causing the loss /damage responsible.
- Pass on all letters, writs, claims, summons to us / insurers immediately.
- Act with reasonable dispatch.
Dont’s
- Do not make any offer, admission, promise or payment to anybody without express written instructions from Insurers.
- Do not make any false statement or conceal relevant information.
- Do not leave the affected insured property unattended or unprotected.
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